Shipping

SHIPPING WITHIN NEW ZEALAND

Nationwide for small parcels $6.50
Nationwide for standard parcels $10
Rural post surcharge $3

If you have a rural address, please select the rural postage option or provide a standard address.

PICK UP

Pick up in Silverdale, Auckland is free - just select the 'Collect' option in the checkout and we will notify you when it's ready (generally after 1pm the same day). Please email hello@fairplaytoys.nz to organise a time.

INTERNATIONAL SHIPPING

Yes, we can and do ship world wide! At this time the shop is only set up for shipping within New Zealand but if you are an international customer please contact us with your wishlist and we are more than happy to help.

DISPATCH

You will be emailed an order confirmation immediately after placing your order online. Orders received before 12pm on a working day are generally dispatched the same day using a tracked service. If you have special instructions for delivery please leave us notes in the order comments when checking out.

If you require a signature on delivery please contact us to organise - there may be an additional fee for this. 

You will be emailed a shipping notification with tracking details when your order is packed. Please allow up to 24 hours for tracking to become available.

A LITTLE NOTE ON PACKAGING

We don't do additional branded packaging on our products - your purchases will either come wrapped in tissue paper or in the plain cardboard packaging we receive it in. This means we can cut down both on cost and waste - a win for you, for us and the environment! 

In caring about who makes our toys we also care about how we get them to you - we try to use recyclable and compostable packaging where we can. If you receive bubble wrap in your order this been recycled from something shipped to us and we encourage you to reuse this packaging again ♡